Last updated: April 08, 2025
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Privacy Policy:
Account means a unique account created for You to access our Service or parts of our Service.
Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Edubotix AI solutions Pvt Ltd, Innov8 Mantri Commercio, Tower A 5th floor, SY Sarjapur Road, Doddakanneli, Devarabisanahalli Villiage Bangalore Karnataka 560103 India.
Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
Country refers to: Karnataka, India
Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
Personal Data is any information that relates to an identified or identifiable individual.
Service refers to the Website.
Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Website refers to Edubotix, accessible from https://edubotix.ai/
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
Email address
Phone number
Address, State, Province, ZIP/Postal code, City
Usage Data
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:
Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. You can learn more about cookies on TermsFeed website article.
We use both Session and Persistent Cookies for the purposes set out below:
Necessary / Essential Cookies
Type: Session Cookies
Administered by: Us
Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
Cookies Policy / Notice Acceptance Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies identify if users have accepted the use of cookies on the Website.
Functionality Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.
For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.
The Company may use Personal Data for the following purposes:
To provide and maintain our Service, including to monitor the usage of our Service.
To manage Your Account: Enable login and manage your user profile
To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
To provide You school-related updates, exam notifications, attendance, and academic reports
To manage Your requests: To attend and manage Your requests to Us.
For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.
We may share Your personal information in the following situations:
Retention of Your Personal Data
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.
Data Deletion Policy
We use analytics services (such as Firebase Analytics or Google Analytics) to help us understand app usage and improve the user experience. These services may collect device information, usage data, and other identifiers that help us track app performance.
We do not collect any personally identifiable information (such as names, email addresses, or phone numbers) directly through our app.
If you would like us to delete any data associated with your device or usage, you can contact us at info@edubotix.ai with your request. We will coordinate with our analytics providers to delete the data where applicable.
Please include:
The name of the app
The device information (if known)
A brief description of your request
We will process your request within 30 days of verification.
You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.
Our Service may give You the ability to delete certain information about You from within the Service.
You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.
Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Other legal requirements
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
Protect and defend the rights or property of the Company
Protect the personal safety of Users of the Service or the public
Protect against legal liability
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
AI Assistant Disclaimer and Acceptable Use
AI-Generated Responses
Our app includes an AI assistant that uses automated technology to generate responses based on user input. These responses are generated without human review and may not always be accurate, complete, or appropriate.
Important: The responses are based on educational content uploaded by the school, app administrators, or other authorized personnel — including class materials, board-specific content, subject notes, and textbooks. Accuracy depends on the quality and completeness of this content.
User Responsibility
Users are responsible for how they interact with the AI assistant. You agree not to use the assistant to:
Promote misinformation or illegal activities
Reporting Inappropriate Content
If you receive a response from the AI assistant that you find offensive, inappropriate, misleading, or otherwise problematic, you can report it through the app’s "Report" feature or contact us at [your support email].
We take these reports seriously and will review and take appropriate action, including updating content or disabling access in case of repeated misuse.
Limitation of Liability
The AI assistant is provided "as-is" and should not be relied upon for professional, legal, medical, or emergency advice. We are not responsible for any consequences resulting from inaccurate, outdated, or misinterpreted content, especially where the uploaded material is incomplete or incorrect.
Overview
Edubotix AI Solutions Pvt Ltd (“Company”, “we”, “us”, “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information in the Edubotix Parent & Student App ("App"). Our app supports supervised use by children under age 13, including ages 6–8, in compliance with the Children’s Online Privacy Protection Act (COPPA) and Google Play’s Families Policy.
This app is intended for:
Parents and guardians
Students (under school or parental supervision)
Children under the age of 13 (including under 6) may use the app only under verified parental, guardian, or school supervision.
Information We Collect
We do not collect personal data directly from children. All user profiles are created and managed by school authorities or parents.
A. Information Provided by Adults
We may collect:
Parent or guardian email/phone
These details are added by school admins or parents, never directly by children.
B. Automatically Collected Information
We may collect:
IP address
Crash reports
C. AI Assistant Chat Data
We may collect:
Questions asked
Timestamps
No profiling, advertising, or AI training occurs using this data.
Use of Information
We use the information to:
Show class schedules, marks, events, etc.
Improve the app’s performance and features
AI Assistant Use & Limitations
Our in-app AI Assistant is designed to help students only with subject-related educational content:
The assistant will not respond to off-topic, inappropriate, or sensitive queries
It cannot provide professional, legal, or medical advice
⚠️ The AI feature must be used responsibly. Misuse (e.g., offensive queries) may result in feature restrictions.
Children’s Privacy
We comply with COPPA and the Google Play Families Policy.
All student accounts must be created by a verified school administrator or Authorized Staff
No behavioral advertising or location tracking is used
🛑 If you believe we have collected personal information from a child without proper consent, contact us immediately at info@edubotix.ai. We will delete the data as required by law.
Chat History Management
Verified users (school or parent) can:
Delete specific messages or full conversations
All deleted data is purged from our system within 30 days.
Data Sharing
We do not sell or rent any data.
With service providers like Firebase (data is secured and anonymized)
With your consent for support or troubleshooting
Cookies and Analytics
We use tools like Firebase Analytics to:
Detect crashes
✅ We do not use cookies for advertising or cross-app tracking.
Data Retention
We retain personal and usage data only:
While the user account remains active
Data Deletion Rights
You or your parent/school administrator can:
Correct or update data
📧 Email your request to info@edubotix.ai. Requests are processed within 30 days after identity verification.
Security Measures
We implement strict security controls:
Firewalls
Role-based access for institutions
Note: No system is 100% secure, but we strive to use industry-standard safeguards to protect your data.
Third-Party Links
The app may link to educational resources hosted externally. We are not responsible for those websites' privacy policies. Please review third-party policies before engaging with them.
Changes to This Privacy Policy
We may update this policy to reflect changes in our app or compliance needs.
We'll notify users in-app or via email, if applicable
If you have any questions about this Privacy Policy, You can contact us:
By email: info@edubotix.ai
By visiting this page on our website: https://edubotix.ai/contact-us
By phone number: +91 9960840179